Set Sail Claims Consultants
Set Sail Claims Consultants

SET SAIL CLAIMS CONSULTANTS

SET SAIL CLAIMS CONSULTANTSSET SAIL CLAIMS CONSULTANTSSET SAIL CLAIMS CONSULTANTS

Navigating Claims, Securing Solutions

SET SAIL CLAIMS CONSULTANTS

SET SAIL CLAIMS CONSULTANTSSET SAIL CLAIMS CONSULTANTSSET SAIL CLAIMS CONSULTANTS

Navigating Claims, Securing Solutions

About Set Sail Claims Consultants

30+ Years

Global Reach

Global Reach

 Combined leadership experience in maritime, legal liability and complex marine cargo claims.

Global Reach

Global Reach

Global Reach

 Validation and consulting services delivered to insurers and re-insurers worldwide.

Marine Specialists

Marine Specialists

Marine Specialists

Exclusive focus on Complex Marine Cargo, Transport and Insurance Claims.

Lloyd's Accredited

Marine Specialists

Marine Specialists

Delegated Claims Administrator — operating to the standards of the Lloyd's market.

Our Expertise in Marine Claims

Set Sail Claims Consultants is a Specialist Consultancy headquartered in Durban, South Africa, providing Claims Investigation, Preparation, Validation and Adjustment services to Brokers, Underwriters and Re-Insurers across the globe.


We focus on Complex Marine Cargo, Transport and Insurance Claims — the matters where commercial outcomes turn on technical expertise, legal precision and a forensic eye for detail.


As a Lloyd's Delegated Claims Administrator, our work is held to the standards of the world's most established Insurance Market. Our practice draws on three decades of combined maritime, legal and operational experience to deliver consistent, defensible outcomes. 

Setting the Standard

Industry Experts in Marine Cargo, Transport, and Legal Liability

Industry Experts in Marine Cargo, Transport, and Legal Liability

Industry Experts in Marine Cargo, Transport, and Legal Liability

 We specialize in Marine, Transport, Legal Liability and complex Insurance Claims — bringing depth, pattern recognition and discipline that generalist consultancies cannot match. 

Legal and Commecial fluency

Industry Experts in Marine Cargo, Transport, and Legal Liability

Industry Experts in Marine Cargo, Transport, and Legal Liability

 Combining Maritime Law, Commercial Law and decades of shipping operations, we read claims through both a legal and a practical lens.

Embracing a Client-centric approach

Embracing a Client-centric approach

Embracing a Client-centric approach

 We tailor our approach to each Client — driving claims toward smooth, expeditious and defensible resolutions.

Lloyd's market standard

Embracing a Client-centric approach

Embracing a Client-centric approach

  As a Lloyd's Delegated Claims Administrator, our processes, governance and reporting are calibrated to the most rigorous market in global Insurance.

Expert Marine & Transport Insurance Claims Assistance

  •  Specialist focus on complex marine, transport and insurance claims.


  • Combined legal, academic and operational depth across maritime and insurance.


  • Global delivery capability anchored by a Durban-based team that knows the market.


  • Lloyd's-aligned standards of governance, reporting and conduct.

 

  • Clear, defensible outcomes — claims resolved smoothly or contested with conviction.


  • A client-centric approach tailored to each underwriter, broker and insured.

Anchored by Senior Expertise

BRUCE LENNON

BRUCE LENNON

BRUCE LENNON

Managing Director  

BA  |  LLB  |  LLM (Maritime Law)  


30 years of experience across the maritime logistics industry, legal liability, and complex marine and cargo claims. Former senior maritime law lecturer and shipping executive.

DAMON STEPHENSON

BRUCE LENNON

BRUCE LENNON

Head of Claims 

BCom (Law) | LLB


Legal, claims preparation and recoveries specialist with cross-disciplinary experience in claims analysis, and commercial advisory, and project delivery.

Contact Us

SET SAIL CLAIMS CONSULTANTS

Navigating Claims, Securing Solutions

Suite 5, 1st Floor, Aloe Block, Fairway Green, 3 Abrey Road, Kloof, South Africa

Email: admin@setsailclaims.com Tel: +27 (0) 31 396 7501

Office Hours

Open today

07:00 – 16:00

Copyright © 2026 Set Sail Claims Consultants - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept